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Digital Service Delivery Platform
Teligent Telecom’s Digital Service Delivery Platform is based on our patented P90/E platform, which is deployed in over 200 systems worldwide today. It serves a multitude of networks and services across fixed, mobile, and IP / OTT operators who have discovered the benefits of a truly converged platform. Teligent Telecom’s DSDP supports both IMS and NGN IN network environments as well as over the top / content provider environments.
The open, standards-based architecture uses non-proprietary hardware and software resources and combines exceptional cost-effectiveness and scalability. The platform contains a powerful service creation environment that enables short turnaround times and low OPEX. It has a wide range of features and offers superior flexibility, high resource availability, high fault tolerance, and significant scalability.
The platform is the most complete solution available on the market today delivered by a company with a proven track record of over 20 years of delivering complex multichannel platform into some of the most demanding environments around the world.
Teligent's DSDP is:
- Scalable & Secure: Handles high transaction volumes with advanced fraud protection.
- Revenue-Optimized: Flexible monetization models across diverse channels.
- Partner-Friendly: Simplified onboarding, transparent reporting.
- Compliance-Ready: GDPR adherence, audit trails, consent-based activations.
Teligent's DSDP contains:
- Core Modules: Partner management, subscription handling, charging & billing, API gateway, fraud detection, reporting, monitoring, complaints handling, and compliance.
- Ecosystem Roles: Telco, platform provider, partner/aggregator, service provider.
- Operational Functions: User onboarding, lifecycle management, service provisioning, partner onboarding, monetization, analytics, customer support.
- Security & Compliance: OWASP principles, GDPR adherence, consent-based activation, fraud prevention with integrated anti-fraud tools.
- Integration Capabilities: Direct Carrier Billing, online charging systems, payment gateways, APIs for partner and BI tool integration.
| Feature | Key Capabilities | Benefits |
|---|---|---|
|
Partner Management System |
Role-based access, partner onboarding, KPI dashboards, shortcode management | Faster onboarding, transparent partner performance, controlled access |
Customer Lifecycle Management |
Multi-channel onboarding (OTP, consent gateway, MO), flexible billing, loyalty & referral programs | Higher acquisition & retention, reduced churn, monetization flexibility |
Service Provisioning & Management |
Service activation/configuration, approval tracking, shortcode assignment | Faster launch of services, efficient governance |
Charging & Billing |
Direct Carrier Billing (HTTP, SMPP, SOAP, XML, JSON), payment gateway integration, audit control | Secure and seamless revenue collection, multiple charging models |
API Gateway |
REST/SOAP/XML APIs, OAuth2/API keys/JWT, sandbox environments, monetization policies, load balancing | Secure, scalable partner integrations, API monetization |
Fraud Detection & Prevention |
Real-time monitoring, device/browser fingerprinting, rate limiting, Evina DCB Protect & Eyewitness | Revenue protection, reduced fraud losses, compliance assurance |
Digital Acquisition Enablement |
Centralized landing page, OTP platform, UAE TRA compliance, campaign orchestration | Faster, compliant and trackable customer acquisition |
Reporting & Monitoring |
BI integration, standard/custom reports, KPI dashboards, real-time alerts | Data-driven decision-making, visibility by issue detection |
Customer Support & Complaints Handling |
Subscription lookup, deactivation tools, CRM integration, self-care portals | Faster complaint resolution, improved customer satisfaction |
User Management |
Role-based permissions, SSO, 2FA, audit logging, delegated admin | Secure access, operational control, compliance readiness |
Reconciliation & Payments |
Automated transaction validation, revenue share calculation, settlement reporting | Accurate partner settlements, reduced disputes |
Compliance & Regulatory |
GDPR, local data compliance, opt-in/opt-out adherence, encrypted storage | Regulatory protection, secure data handling |
Standard APIs |
OTP, charging, SMS push, reporting, fraud detection APIs | Easy integration, faster service rollout, partner enablement |
Product Leaflet - Digital Service Delivery Platform
