Teligent Telecom provides a wide range of professional services in the areas of support, maintenance and consultancy services.
The purpose of Teligent Telecom Professional Services is to offer the customer a full set of services ranging from technical helpdesk services to advanced consulting services, e.g. technical expertise or project management.
The Teligent Telecom Professional services consits of the following products:
Teligent offers support services ranging from technical helpdesk services to sopare part management services. All support services can offer short response times and flexibility depending on system size and complexity.
Customer support services offer:
Teligent offers operations and maintenance services ranging from planning the daily operations to nationwide network services depending on locale.
Operation and maintenance services offer:
Teligent offers provisioning services for provisioning and configuration of a system, networks and interface units.
Provisioning services offer:
Teligent offers fully customised training programs, ranging from customer care training to system solutions training, as well as standard training programs ranging from P90 introductions to advanced development training.
Customer training services offer:
Teligent offers professional services to new or existing customers. The consulting services ranges from business development and feasibility studies to project management. The scope would normally cover requirements management, system design and analysis, implementation and testing. Technical expertise in designing services using the Teligent P90/E Application Builder or designing system solutions for Intelligent Networks are examples of advanced services offered within Consulting Services.
Consulting services offer:
The facilities management services offer a turnkey commitment for customers systems and services. It includes support, operation & maintenance and provisioning.